Frequently Asked Questions
I need to move. What do I need to do first?
Contact the Transportation Office immediately at 817.790.2255 x2210.
I am not yet packed. How can I know the exact box count?
A very good estimate needs to be figured with a room by room guesstimate. An updated box count can be called in as move day approaches.
Are my household items covered by insurance?
Yes, the Texas Conference has insurance for damages on move day as well as in transit.
What happens during the move?
When the moving day arrives, the van operator will go through your home to review what will be moved. Be sure to alert the van operator to any special concerns you have. You will also have to make arrangements for delivery, including an accurate address and contact numbers at destination. At destination you or your representative will need to be present to answer questions and direct placement of furniture and cartons into the right locations.
Why should I use Texas Conference Transportation?
We live by our belief in placing God and the customer at the center of everything we do. Our investment in training, equipment, facilities and technology is all directed toward continuing to hold our leadership position in the transportation industry. Our team is here to serve you on “The Road to Peace of Mind,” and move you with “Care Everywhere.”
What do I do about labor for loading/unloading?
We will arrange to have the labor.
Do I need to empty all dresser drawers, file cabinets, etc?
All drawers do not have to be empty. If you have books or other heavy items, it would be a good idea to pack them in boxes. Bigger dressers are easier to move with empty drawers. A good rule of thumb is: If you can’t lift one end by yourself, it may be too heavy to be moved without empty drawers. Clothing can be left. Items need to be packed tight to keep from shifting. If in doubt, empty them.
What if something is damaged during the move?
Make good documentation of it, including pictures and contact the Transportation office within 30 days after your unload:
817-790-2255 ext. 2210 or x2211
move@txsda.org
PO Box 800, Alvarado, TX 76009